Conferences and seminars

Motivational seminars provide a value-added service to your reporters or office staff. Nancy and Ed Varallo are approved NCRA faculty members and have lectured at agencies and association meetings for decades.

Build the skills necessary for success.
Call today!  508-753-9282 o
r click here:  SCHEDULE A PRESENTATION

    Dear NancyNancy’s seminars (detailed descriptions below):

    – Rebuilding our Profession – Together – One Student at a Time
    – Stenographer Operations at Guantanamo Bay
    – Goal Setting and Accountability:  Developing a Personal Strategic Plan
    – The Importance of Strategic Planning
    – The Business of Customer Service 
    – Trends in Court Reporting
    – Journey to the Center of a Client Decision
    – Sailing to Sales Success:  Easy Steps to Growing Your Business
 
 
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Ed’s seminars (detailed descriptions below):
    –  Shorthand for the 21st Century
    –  Creating the Demand for Draft Transcripts
    –  How to Pass a Test

 

 

 

Build the skills necessary for success.  Call today!  508-753-9282

Or click here:  SCHEDULE A PRESENTATION

Rebuilding our Profession – Together – One Student at a Time   Nancy Varallo, co-founder of Project Steno and chair of NCRA’s A to Z Task Force, has spent decades training students and developing reporters for successful careers in our time-honored profession.  In this motivational and upbeat presentation, Nancy will discuss the need for all of us to work – together – to bring young people into court reporting and captioning.  Learn about the grassroots A to Z program and the new A to Z Online offering.  Hear about Project Steno’s exciting awareness campaign and tuition assistance/student monitoring program.   Walk away with a new can-do spirit.  Yes, WE can do this!

Stenographer Operations at Guantanamo Bay   Nancy Varallo, owner of The Varallo Group LLC, will tell us about the detailed process to assemble and qualify an elite team of court reporters to provide stenographic services at Guantanamo Bay – testing, obtaining top secret clearances, selecting technology and equipment, arranging travel and housing, and wading through seemingly endless government documentation.  The affectionately called StenOps team is currently at work reporting the hearings of those accused in the USS Cole bombings and the terrorism of 9/11 that changed the world.

Goal Setting and Accountability:  Developing a Personal Strategic Plan   Freelancers, business owners, individuals all make annual or “New Year” resolutions.  How did you do with last year’s goals?  Do you have great ideas to move your career forward but need a plan to accomplish your goals?  How will you make your ideas a reality?   Nancy Varallo and the professionals at The Varallo Group have been helping businesses create strategic plans for more than 20 years.  Learn how you can use those techniques to plan strategically for your personal future.  Don’t wait for tomorrow.  Be ready today.

The Importance of Strategic Planning for Your Business   Nancy Varallo and the professionals at The Varallo Group have been helping businesses create strategic plans for more than 20 years.  Learn how a formal plan helps shape your company’s decisions on finances, staffing, and operations.  How will you make your ideas a reality?   By motivating your staff, enlisting the support of your stakeholders,  and developing an accountability plan.  Learn how to plan strategically for your future.  Don’t wait for tomorrow.  Be ready today.

The Business of Customer Service  When you’re down in the weeds, taking down rapid-fire Q & A, getting out transcripts, scheduling your book, it’s easy to forget we are first and foremost in the business of customer service. Nancy Varallo puts into a service perspective the overlapping relationships that converge:  agency/reporter, agency/attorney, reporter/agency. Who’s the client in your relationship(s)?  How do you satisfy everyone’s expectations?  The Varallo Group’s business model gives Nancy unique insight into how to do just that.

Trends in Court Reporting    Maybe Scarlett O’Hara had a point when she said, “Oh, I just can’t think about that today. I’ll just go crazy if I do. I’ll think about it tomorrow. After all, tomorrow is another day.” But don’t bet on it.  There’s always change afoot in our marketplace and we need to keep pace today, and how better to stay abreast of market trends than mingling with the leaders in our profession. Nancy Varallo, NCRA’s 2017 Distinguished Service Award recipient and past NCRA President, will discuss with us the changes and trends impacting today’s court reporting professionals

Sailing to Success:  Easy Steps to Growing Your Business   (Customizable)

 


Shorthand for the 21st Century  Our fast-paced court reporting world demands that we write smarter.  Ed Varallo, six-time NCRA speed contest champion, will outline his systematic approach to writing shorthand which is designed to require less physical effort, produce better realtime output, and thus reduce editing/scoping time.  Ed will share his tips and techniques that will set you on the path to unleash the Realtime Superstar inside you!

Creating the Demand for Draft Transcripts  To be truly realtime capable – able to turn out fast, accurate drafts and fast certified transcripts – we need to write smarter.  We have to write fast, with clean notes, for hours on end — and then turn out a fast draft transcript on demand.   No demand for realtime services in your area?  Ed Varallo, six-time NCRA speed contest champion, will share with you his tips and techniques to create the demand for rough draft transcripts.  Delivery by dinnertime, not bedtime, is what your clients need.  Learn how to provide this valuable service and increase your bottom line.

How to Pass a Test  Everyone is nervous on test day.  You can’t banish nervousness.  The trick is to write well despite being nervous — and you can do that!  Let six-time National Speed Contest Champion Ed Varallo (no stranger to test day nerves!) describe for you the several simple, common-sense techniques he has discovered that allow you to be at your best on test day — no matter what!